Pricing details
We try to keep things simple and transparent when it comes to fees.
This page helps explain some of the details behind our pricing!
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PAY PER “PRIMARY RECORD”
➟ Let’s say you manage volunteers, run events for them, and accept donations from the public. Each of your volunteers, events, and donors would be primary records.
➟ You’ll be able to search for them and view individual record pages to see their involvement with your organization.
➟ Things like volunteer applications, volunteer timesheets, event check-ins, and donations would not count as primary records. You’ll never need to search for them outside of the context of one of your primary records.
➟ When it comes to billing, we calculate an average number of primary records for the month by automatically counting them each day.
➟ Our free plan allows up to 500 primary records. To go over this amount, you’ll need to upgrade to our pay as you go plan.
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ONLY PAY FOR WHAT YOU USE (ARCHIVING RECORDS)
➟ Once a primary record is no longer active at your organization – perhaps it represents someone who has moved out of state or it’s an event in the past – you can archive it. (It can be unarchived later, of course.)
➟ You only pay for each active record stored in your database, with unlimited archived records.
➟ You can’t edit an archived record or use it for things like sending emails and text messages. You’ll need to unarchive it first to use the record.
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NO DONATION OR PAYMENT TRANSACTION FEES
➟ Simply360 uses Stripe for processing donations and payments, and they will automatically deduct their fees.
➟ On paid plans, Simply360 has no add-on transaction fees.
➟ On our pay as you go plan, donors can voluntarily support this policy with a percentage of their donation, or this can be turned off for a 1% fee.
➟ On our free plan, 2% is added to all transactions to help us keep the monthly cost at $0!
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COMMUNICATIONS (EMAILS & TEXTS)
On our pay as you go plan:
➟ Emails cost $0.001 per individual email sent or received. (Yes, that’s a fraction of a cent per message!)
➟ Text messages are $0.01 each.
➟ Account limits and high volume discounts are possible.
On our free plan:
➟ Emails cost $0.02 per individual email sent or received.
➟ Text messages are $0.05 each.
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UNLIMITED USERS
➟ We do not charge any per-user fees. Everyone who needs to access your Simply360 database can have their own account.
➟ This will help you manage permissions properly, and will let you see a history of who changed what and when.